Shipping Policy: All orders will be processed and shipped as soon as possible, most orders will ship the following business day, but always within 3-5 business days. During collection launches and sales, more processing time may be needed on top of the 3-5 days. If you need your order sooner, please select the expedited shipping option at checkout. Currently all retail orders are shipped via USPS Priority Mail, USPS First Class Mail. Orders may ship in 1 or 2 shipments when Free Shipping is applied. We reserve the right to choose shipping carrier for any Free Shipping promotions. Free shipping promotions cannot be applied to expedited or overnight services.
Expedited Shipping - Expedited orders will ship within 24 business hours via USPS Priority Mail. Transit time is 1-3 days and includes insurance via USPS. Please note that free shipping discount promotions are not applicable. If you place an order on Saturday or Sunday it will ship on Monday unless it falls on a holiday then it will ship out the next day. Wholesale accounts are exempt from this service.
Incorrect Shipping Information - If a package is returned to TTM Lifestyle due to an incorrect shipping address provided by a customer, the items will be restocked and the customer will be refunded, minus any shipping fees incurred. TTM Lifestyle is not responsible for packages delivered incorrectly or lost due to incorrect shipping information provided by a customer.
Lost or Stolen Packages - TTM Lifestyle is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, TTM will confirm delivery to the provided address, date of delivery, tracking information and shipping carrier information for the customer to investigate.